Welcome to the Chic Fit Wear Shop FAQ page! We’ve compiled answers to the most common questions about our premium activewear, delivery, returns, and more. Can’t find what you’re looking for? Our customer support team is always ready to help at [email protected].

Products & Sizing

What types of products does Chic Fit Wear Shop offer?
We specialize in premium activewear and lifestyle clothing for the modern, style-conscious individual and family. Our curated collections include ACTIVEWEAR TOPS, ACTIVEWEAR BOTTOMS, BASELAYER pieces, BOARD SHORTS, ACCESSORIES, and dedicated lines for BOYS and BABY CLOTHING. We focus on performance-driven pieces that transition seamlessly from studio to street.
How do I choose the right size?
Our products are designed with premium fabrics that offer both performance and comfort. We recommend consulting the specific size chart available on each product page for accurate measurements. If you’re between sizes or unsure, we suggest sizing up for a more comfortable fit in activewear pieces.

Ordering & Account

How do I place an order?
Simply browse our collections, select your desired items and sizes, and proceed to checkout. You’ll need to provide your shipping information and payment details to complete your order. No account is required to make a purchase, but creating one allows you to track orders and save preferences.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t yet entered the processing stage.

Payment Options

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout. All payments are processed through encrypted channels to ensure your financial information remains protected.
Is my payment information secure?
Absolutely. We use industry-standard encryption technology to protect your payment information. We never store your complete payment details on our servers.

Shipping & Delivery

Where do you ship?
We ship worldwide to fitness enthusiasts and style-conscious individuals across the globe, excluding Asia and some remote areas. Please note that delivery times may vary based on your location.
What shipping options are available?
We offer two convenient shipping methods:
Standard Shipping ($12.95): Processed with DHL or FedEx, delivered within 10-15 days after shipment
Free Shipping: Available on orders over $50, processed via EMS, delivered within 15-25 days after shipment
How long does order processing take?
We carefully prepare each order within 1-2 business days, ensuring every item meets our quality standards before shipment. You’ll receive tracking information once your order ships.

Returns & Exchanges

What is your return policy?
We want you to love your Chic Fit Wear. If you’re not completely satisfied, you may return unworn, unwashed items with original tags attached within 15 days of receipt for a refund or exchange. Some exceptions may apply.
How do I initiate a return or exchange?
Please contact our customer support team at [email protected] with your order number and details about the item you wish to return or exchange. We’ll guide you through the process and provide instructions.
When will I receive my refund?
Once we receive and process your return, refunds will be issued to your original payment method within 5-10 business days. You will receive an email confirmation when your refund has been processed.

Need Further Assistance?

Our customer support team is dedicated to providing you with an exceptional experience. Reach out to us at [email protected] for personalized help with any questions or concerns.

Chic Fit Wear Shop | 1819 Q Street Southeast, Washington, US 20020